View Full Version : Activation Issue - DMM/Max keeps crashing

08-27-2010, 12:46 PM

I am trying to get DMM plugin working on a fresh 3dsmax2010 64bit installation but I am having some trouble with the activation process or the plugin in general.

Everytime I am starting DMM from the tools menue it tells me:
"The DMM licencse could not be found or your demo license has expired. Would you like to launch the license utility?"
After launching and requesting a 30 trail license the plugin tells me that there is a purchased licence already installed. *?*
Then the DMM menue shows up and max crashes everytime after creating a DMM object out of polygon geometry.

Any ideas?
Best regards and thanks in advance

08-27-2010, 09:08 PM
Hi Fele,

Which version of the plug-in did you download? The latest one is 1-014 and is available from our main download page (as well as the support page). The prior versions would cause the problems you describe.


08-28-2010, 02:18 AM
Hi dmmjedi,

unfortunately I downloaded the latest relaease v1-014. :/

08-28-2010, 02:40 AM
this is what happens everytime:

08-30-2010, 12:45 AM
Hello Fele,

it looks like you don't have admin rights on the machine you're using with DMM.

You must be admin, so that the license file can be written to your disk. Please login as administrator and try again. Alternatively, you can give write privilege to the folder where the DMM plugin was installed, by default: C:\Program Files (x86)\Pixelux\DMM Plugin for Max

In the subfolder "license", you should have a "license.dat" file. If this popup keeps showing when you select the DMM utility, then it means that a proper license could NOT be copied inside this file, and crashes are to be expected for anything that is DMM related.

Hope this helps,

Best regards,